Almost Unbroken - Terms of Service

You must read and agree to these terms to commission me. Even if you do not read the terms you are still required to follow them; I will not be responsible for your failure to read them. Please read these over each time you commission in case there have been changes!

MY RIGHTS -

  1. I have the right to deny any commission or any client without providing reason.

  2. I have the right to change these terms as I see fit.

  3. I have the right to post my artwork anywhere I choose to promote myself. A 15% privacy fee is added if you choose to keep your commission private.

USAGE POLICY -

Only myself and the commissioner (or in certain cases, the recipient) may use the artwork produced for them. If you receive a commission as a gift, you are still required to follow these terms.

  1. Properly credit the work back to me when posting the artwork on any website.

  2. Do not remove any watermarks/signatures without permission.

  3. Do not claim it as your own work.

  4. Do not trace or “draw over” my work for any reason.

ORDERING -

  1. I will not change the character if I have already started the commission.

  2. I accept written descriptions of characters, but please be clear with what you want to avoid confusion. Gather reference images of what you have in mind! You may request changes, but after 3 edits I may ask for compensation for my time.

  3. I will keep all communication logs, forms, and payment details for at least 180 days after the invoice is paid.

  4. For due dates or rush orders, up to a 50% fee will be added depending on the time window for completion and project size.

PAYMENT -

  1. I accept commissions paid through paypal invoices or e-transfer.

  2. Payment must be made upfront. I will not start working until paid. Payment plans for large or ongoing projects may be considered, but a non-refundable deposit will be required.

PROCESS -

  1. Time of completion is up to 2 month (60 days). Wait time depends on how full my queue is, your placement on my queue, and the type of commission.

  2. I send a sketch directly to the client for approval before continuing the work. Unless further updates are requested, I will not send another update until the work is finished.

  3. Up to 1 week after completion, I will do a few or small edits for free. You may request large or multiple changes, but I may ask for compensation for my time.

REFUND POLICY -

  1. You must wait untill the end of the 2 month (60 days) completion time before requesting a refund.

  2. After a refund has been requested, I require 72 hours to issue it. The refund stages are shown below:

    • A commission that has not been started can get a 100% refund.

    • A commission that is at the sketching stage can get a 50% refund.

    • A commission that is at the clean up stage can get a 25% refund.

    • A commission at the coloring stage or further cannot receive a refund.

  3. Piece recreation is not an option. Any changes should be discussed during the process, not after completion.​